Hever Group

Hever is a large members club dedicated to veterans of the armed forces and the police. It has 80,000 members. Hever has commissioned Femi to provide its members with end-2-end scheduled remote consultations covering 24 medical specialties. The initial contact point is an automated IVR and a call-center. After the appointment is set up in the company’s CRM (an IBM system), it is automatically created in the platform. From that point on, the platform handles all the operation, including outputs such as consultation summaries and prescriptions

Medical provisioning by Telemedicine