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There’s a reason 98% patients rate their service as good/excellent using Ummanu
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Ummanu’s software solution for pharmacy is developed using the most advanced infrastructure and product architecture in existence today, with the highest levels of safety and privacy ensured.
Ummanu provides the ability to create and operate powerful telemedicine networks.
Streamline unscheduled or scheduled remote visits over phone, video, text or face to face
No waiting for patients or repeat dialling, just click next and the patient is already there
Patients wait for pharmacists in a virual waiting room, just like they would in a waiting room at a GP practice
Our automated dialer will only put forward patients that have answered their phone or video call, so no time is wasted
Fully supported integrations with existing scheduling, CRM, and EMR systems
Optimise system configurations to meet your organisation’s specific goals and work processes
Provides transparency and control in shift performance in real-time, so Shift Managers are able to address issues instantly
Based on historical data and trends, intelligent algorithms accurately predict how many pharmacists will be needed for each shift to aid forward-planning and maximise resources
There’s a reason 98% patients rate their service as good/excellent using Ummanu
Selected patient groups can automatically be sent emails white-labelled from your organisation to encourage them to book a consultation at a time that suits them
If an earlier appointment time becomes available, or if a scheduled appointment must be changed, the patient will automatiacally be called and asked if they want to reschedule
Automatic queue management connects patients to pharmacists with minimised wait times
Patients don’t need to install an app for voice calls
Everything you’ve come to expect at a traditional appointment – and more
Maintain the ability of each provider to operate independently within the network
Easy integration of EMR, ATD/Scheduling, and more
Choose when and how much to work
Ensure patient sees the right pharmacist, including continuity of care
Conduct consultations anywhere via web or mobile app
Complete control over all system facets, look and feel
Comprehensive management of operations and flow
See how many consultations each pharmacist delivers on average per hour, and when they are idle and unavailable to better inform staffing decisions
Develop a service catalogue to showcase multiple offerings
Manage services eligibility, preconditions, etc.
Eliminate no shows and reduce operational overhead with built-in, smart predictive automation
Customise services and business processes to suit your needs, as well as bespoke reports
Set up tools to enable self-service support
New to Ummanu and have a tech question? See our “How to” videos
For anything else go to Ummanu’s help centre
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