Leading urgent care automation platform, Ummanu Health, and digital medical record experts, Eva Health, have teamed up to offer an end-to-end integrated software solution for management of urgent care services. 

With more and more NHS patients seeking clinical advice around the clock, software for urgent care needs to be highly reliable, fast and intuitive for clinicians, with minimal admin. The combined platform from Ummanu and Eva will support urgent care response from the point of referral from NHS 111, through to assessment, prescription and case closure. Integrating with core NHS national systems, this combination will bring reliability and enhanced efficiencies to a critical part of our national healthcare ecosystem, reducing waiting time and increasing patient safety. 

Dr Fay Wilson, Executive Chair of Badger – a Midlands-based urgent care and out of hours provider, which is looking forward to the integrated system – said: “Our patients rely on us in an emergency and we are always there to help when other services are closed or the alternative would be going to A&E. It will be brilliant to have an integrated platform to help us improve the service we deliver to our NHS patients. We need it to be safe, reliable and fast and that’s what we see on offer here.”

The end-to-end solution will be deployed this quarter, and will cover the full extent of urgent care services; including out of hours, urgent treatment centres and home visits. It will allow urgent care providers to manage all of their cases under one easy-to-use platform.

“The combination of Ummanu’s proven automation capabilities, with Eva Health’s medical record platform is very powerful. We have integrated our technologies to provide a seamless workflow to minimise clinical risk and increase the speed of helping patients access the care they need. This is a fantastic example of seeing interoperability in action,” said Maddy Phipps-Taylor, CEO of Eva Health Technologies. 

“Having grown our UK customer base substantially over the past two years, we saw a growing need for a reliable and comprehensive solution for the urgent care market. Using the power of intelligent automation to bridge the gap between patient demand and clinical workforce supply, this integrated solution represents a transformative force in healthcare delivery for revolutionising consultations and enhancing clinician efficiency. Ultimately we aim to improve care quality for patients.” said Itzik Levy, CEO of Ummanu Health.